I haven't received any emails

Once you place your order, you will receive an automatic reply email immediately.
If you are not receiving automatic reply emails, order confirmation emails, etc., please check the following.

Is your email address incorrect?

There are many cases where emails are not delivered due to mistakes in the domain name after the @ symbol.
Please check your email address once again.

Do you have any spam mail protection/rejection settings?

If you have specified domain reception settings

I cannot receive emails from our online shop.
Please register our online shop's domain "momotarojeans.com" in the domain specification permission settings of your email software.

Do you have any spam mail protection/rejection settings?

Have you set up your computer to reject emails?

If you registered using a mobile email address, have you set it to reject emails from computers?
Please check your reception settings.

*The above settings are set by the customer, so we cannot change them.