About delivery of products

Products are only sold and delivered within Japan.
For products that are in stock, they will be shipped within 2-3 business days after your order and payment or receipt of payment have been confirmed.
Products that include hemming will take an extra business day, and store-ordered and custom-made products may take longer than usual shipping time.
*If you have a preferred delivery date and time, please let us know well in advance.

Delivery service

Yamato Transport or Sagawa Express

Time Specification

Morning, 14:00-16:00, 16:00-18:00, 18:00-20:00, 19:00-21:00

*Orders received on Saturdays, Sundays, and public holidays will be processed on the next business day.
*Delivery may be delayed due to unavoidable circumstances depending on the delivery area or natural disasters, etc.
*There are some areas where we cannot deliver. Please see below for details.
Sagawa Express: http://www.sagawa-exp.co.jp/notice/detail/41/
Yamato Transport: http://www.yamato-hd.co.jp/information/info/notice_1103.html